Specify the quantity being used from the entitled amount. Select (click once on) the row for the correct product version (usually the latest) in the table Additionally (depending on resolution and number of entitlements) the left-right scroll-bar may be off the bottom edge of the visible screen, and require scrolling down to use. Note: In environments with smaller screen resolutions, the Actions column may be off the right side of the screen, and require a scroll to the right to locate the action buttons.
ACS LICENSE FILE INSTALLATION FAILED LICENSE
(Licenses will NOT be visible in the License Keys section of VEMS if these steps have NOT been performed)Ī) To generate a Backup Exec License Key, click ‘ Generate License’ in the Actions column against the entitlement (hover the mouse pointer over the buttons to identify the correct button). Generate the License Key(s) within the Entitlements Section Depending on the licensing edition purchased, multiple entitlements may exist that cover the Backup Exec Server(s) and all the separate agents and options for the specific Backup Exec version.Ģ. Click the ‘ Licensing’ icon to enter VEMS.Į) Within the Entitlements section, apply any appropriate filters and/or scroll down to locate the available entitlements for the required version of Backup Exec. If you don’t already have a Veritas Account, then click ‘Create Account’ to register.Ĭ) This will result in being logged into your Veritas Account. Locate your Backup Exec entitlements in your Veritas Entitlement Management System (VEMS) accountĪ) Enter into your web browser and click the ‘ User’ icon to log into your Veritas Account.ī) Enter your Veritas Account credentials and click ‘ Submit’.
Note: In order to make some screens clearer in this article most images are cropped to remove unimportant detail from near the edges.ġ.
Portal users that cannot see the expected information within specific sections of the portal or those that are having difficulty accessing the portal should review the more detailed information within the VEMS Guide and may have to contact our Customer Care team to resolve their issue, as members of Technical Support are unable to directly assist with portal issues.
ACS LICENSE FILE INSTALLATION FAILED HOW TO
This article provides details on how to locate and download the Licenses, Installation Files, Updates, Feature Pack, Service Pack, Hotfix and Patches for Backup Exec from the Veritas Entitlement and Management System (VEMS) website.Ī more detailed guide (including PDF Documentation) is available in the VEMS Guide
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